AI lead response automation

Respond to home-service leads while customers are still choosing.

AIRIN First Response connects supported marketplace leads to one AI receptionist and lead-response workflow. It detects the inquiry, applies your service-area, estimate, availability, and consent rules, then replies, offers booking, or hands the lead to your team.

Availability depends on the lead source, account permissions, response channel, and customer consent.

One lead, one controlled workflow

Detect

API, webhook, Zapier, CRM, or validated notification

Verify

Normalize the lead, remove duplicates, and identify permissions

Decide

Apply service, ZIP, estimate, availability, and escalation rules

Act

Reply, qualify, offer booking, call with permission, or hand off

Fast without being reckless

Every action follows the rules you approve and leaves an auditable lead record.

From inquiry to next action

See what happens after a new lead arrives.

AIRIN responds through an approved channel, gathers the details your team needs, and moves the opportunity toward a booked job or a clear human handoff.

  1. 1

    New lead arrives

    Marketplace, ad, or website inquiry

  2. 2

    AIRIN responds

    The approved response starts immediately

  3. 3

    Lead is qualified

    Need, location, urgency, and availability

  4. 4

    Book or route

    Schedule the job or involve the right person

  5. 5

    Systems stay updated

    Calendar, CRM, team, and conversation history

How it works

A centralized speed-to-lead system, with flexible connections at the edge.

Zapier can simplify detection and make a workflow easier to clone. AIRIN remains the system of record for qualification, business rules, consent, response state, booking, and human handoff.

  1. 01

    Detect the new lead

    AIRIN receives the event through an official API, webhook, Zapier connection, CRM route, or validated lead-notification email—depending on what the source supports.

  2. 02

    Create one verified lead record

    The workflow normalizes the customer and job details, removes duplicates, identifies the available response channel, and records the permission signals provided by the source.

  3. 03

    Apply your business rules

    The AIRIN Brain checks the service, ZIP code, hours, estimate policy, price guidance, availability, and the situations that require a person.

  4. 04

    Take the supported next step

    AIRIN can reply in the platform or another approved channel, collect missing details, offer an appointment, place an authorized AI-assisted call, or alert your team.

What counts as a response

The next action follows the channel—not a one-size-fits-all script.

First Response is more than an auto-reply. It extends AIRIN's AI receptionist and AI answering service into approved marketplace channels. Unlike a generic home services answering service, it chooses from configured actions based on the source, the available customer details, and your business rules.

Platform reply

Respond inside the marketplace thread when its approved integration allows it.

Text or email

Continue through an approved customer contact channel when the source and permissions support it.

Booking offer

Present a valid appointment window or connected booking path after the lead qualifies.

AI-assisted call

Place a call only when the workflow has a usable number and auditable permission.

Human handoff

Route exceptions, high-value work, emergencies, and unclear requests to the right person.

Verified source behavior

Yelp, Google LSA, Thumbtack, and Angi do not connect the same way.

We validate the actual account and configure the strongest supported lead-response path. A third-party connector can handle detection, while AIRIN keeps the shared logic centralized.

Two-way path available

Yelp Request a Quote

Official Yelp Leads Zapier app or approved partner API

AIRIN can detect supported Yelp leads, qualify the request, and send a reply back to the Yelp conversation when the connected account and workflow allow it.

Explore Yelp lead responseYelp's official Zapier integration
Controlled connection

Google Local Services Ads

Google's anonymized email or SMS relay, or an approved API route

AIRIN can respond to supported Google Local Services Ads message leads through the configured relay or connection, then qualify, offer booking, or hand off.

Explore Google LSA responseGoogle's Local Services lead guide
Partner access

Thumbtack leads

Self-service webhooks for detection; Messages API for response

Thumbtack webhooks can notify AIRIN about supported leads and messages. A two-way reply workflow depends on the account's partner access and approved Messages API setup.

Thumbtack's webhook documentation
Inbound connection

Angi leads

Account-specific CRM or webhook setup

AIRIN can ingest supported Angi lead events through an available CRM or webhook route. The outbound response path is validated and priced separately for the account.

Angi's CRM integration guide
The AIRIN Brain

Your operating rules decide what happens next.

Speed only helps when the response is accurate. During activation, we configure what you service, where you travel, what you quote for free, when a deposit applies, what can be booked, and when a person takes over.

  • Services and excluded job types
  • ZIP codes and travel boundaries
  • Free-estimate and diagnostic-fee rules
  • Hours, availability, and booking windows
  • Emergency and high-value escalation
  • Call consent and human-review rules
Pricing by connection type

First Response starts at $149/mo.

Activation is based on how the lead source connects—not just the marketplace name. Every setup includes source validation, intake routing, Brain rules, response-path testing, and a documented fallback.

Starting point

Standard connector

$149/mo

$499 activation

For an official Zapier app, self-service webhook, supported CRM route, or stable notification workflow with a defined reply path.

Best for a single lead source with a repeatable setup.

Managed two-way connection

$199/mo

$750 activation

For authenticated inbound events plus platform replies, conversation state, or another managed two-way response workflow.

Best when lead detection and response both depend on the source.

Custom or partner-gated

From $299/mo

Scoped activation

For private or partner APIs, custom authentication, custom parsers, multi-location routing, or other source-specific engineering.

Quoted after we validate access and test the workflow.

More than one lead source?

+$49/mo per additional standard source, plus activation

Scope my integrations
AIRIN Partner Circle

$99/mo

$299 activation

The standard-connection discount is earned by agreeing to:

  • Share authentic social posts about your real experience
  • Give regular product and workflow feedback
  • Clearly disclose the AIRIN relationship

We ask for honest experience—not a positive review. Partner Circle starts at the listed rate for a standard connection; advanced and custom connections are scoped separately. The discount applies while participation requirements are met.

AI lead response automation FAQ

Common questions from home-service businesses

What is AI lead response automation for home services?
AI lead response automation detects a new inquiry, creates a structured lead record, checks the home-service company's operating rules, and takes an approved next step. AIRIN First Response can qualify the job, reply through a supported channel, offer booking, place an authorized AI-assisted call, or hand the lead to a person.
Can AIRIN automatically respond to Yelp Request a Quote leads?
Yes, for supported accounts and workflows. AIRIN can use the official Yelp Leads Zapier integration or an approved partner connection to detect the lead and send a response to the Yelp conversation. We validate the exact account permissions during activation.
Can AIRIN respond to Google Local Services Ads leads?
Yes, for supported Google Local Services Ads message leads. The response can use Google's anonymized email or SMS relay or another approved connection. Phone leads and booking options follow a separate configured workflow.
Does AIRIN work with Thumbtack and Angi leads?
AIRIN can detect supported Thumbtack and Angi leads through the connection available to the account. Thumbtack offers webhooks and a partner Messages API. Angi offers account-specific CRM and webhook onboarding. We verify the outbound response path before promising two-way automation.
Can I forward marketplace lead emails to AIRIN?
Yes. A dedicated forwarding address or approved mailbox folder can be a practical intake method for stable notification emails. AIRIN parses and deduplicates the lead, but the response still uses the approved path for that source—such as a platform integration, masked relay, CRM, text, or email.
Does AIRIN need my email password?
No. AIRIN can use a dedicated forwarding address or a scoped mailbox connection that exposes only approved lead messages, not unrestricted access to a personal inbox.
Will AIRIN automatically call every marketplace lead?
No. Calls happen only when the source provides a usable number and the workflow records the required permission for an AI-assisted call. Otherwise, AIRIN replies in a supported message channel, requests permission, offers booking, or alerts your team.
Can an AI receptionist book appointments from marketplace leads?
Yes, when the lead qualifies and the workflow has access to approved availability or a connected booking path. AIRIN can offer a valid time, collect missing job details, or hand the request to a person when scheduling is uncertain.
Is First Response the same as a virtual receptionist or answering service?
It is an extension of those capabilities. A virtual receptionist or AI answering service handles inbound conversations. First Response detects supported marketplace leads and applies the same AIRIN Brain before replying in the approved channel, offering booking, or handing the lead to your team.
How much does First Response cost?
A standard connector starts at $149 per month with a $499 activation. A managed two-way connection is $199 per month with a $750 activation. Custom or partner-gated integrations start at $299 per month with scoped activation. Each connection is priced by its technical requirements, not simply by the marketplace name.

Let’s test your actual lead sources.

Bring the vendor names and one sample notification. We’ll map the intake, response, booking, and consent path before you activate the add-on.

Book a workflow review