Move urgent plumbing leads toward the right next step.
AIRIN can check supported marketplace leads against your service area, emergency thresholds, diagnostic-fee policy, job types, and dispatch availability before replying, offering booking, or involving your team.
Detect
API, webhook, Zapier, CRM, or validated notification
Decide
Your service, estimate, coverage, and consent rules
Act
Reply, qualify, offer booking, call, or hand off
Standard connector starts at
$149/mo
$499 activation
Managed two-way and custom integrations are priced by connection complexity.
$99/mo
$299 activation
Earn the discount by participating:
- Share authentic social posts about your real experience
- Give regular product and workflow feedback
- Clearly disclose the AIRIN relationship
We ask for honest experience—not a positive review. Partner Circle starts at the listed rate for a standard connection; advanced and custom connections are scoped separately. The discount applies while participation requirements are met.
Your AI receptionist takes care of it
Emergency triage
The AI listens for keywords — burst pipe, sewer backup, no water, gas smell — and skips the booking flow to dial your on-call plumber the moment urgency is detected.
24/7 call answering
Every call answered, identified, and either booked or routed — including the after-hours storm-night surge when a missed call costs you $800 of work.
Lead recovery via SMS
Caller hangs up before booking? The AI texts them back within minutes, picks the conversation up where it dropped, and books the appointment.
Smart dispatch + routing
Route calls and booking requests by service area, availability, job type, and the escalation rules your team approves.
Pay by phone
AIRIN takes the deposit or service-call fee on the call — she texts the caller a secure payment link, so card numbers are never spoken and the money lands straight in your account.
Common questions from Plumbing operators
More general questions are answered on the full FAQ page.
- What counts as an emergency the AI will warm-transfer instead of booking?
- You define the trigger phrases on day 1. The defaults plumbing operators use: 'burst pipe', 'pipe leaking', 'no water', 'sewer backup', 'water heater leaking', 'flooding', 'toilet overflowing', 'water shutoff broken', and 'gas smell'. When the caller's words match, the AI skips booking and dials your on-call line. Everything else gets booked into the next available slot.
- How does after-hours on-call rotation work?
- You give us a primary on-call number plus optional fallbacks. The AI calls the primary first; if no answer in 30 seconds, it falls through to the next number in the chain. You can rotate the on-call schedule weekly and update it from the admin without redeploying anything. Bills only the calls that actually got picked up by a tech.
- Does it work with ServiceTitan, Housecall Pro, Jobber, or my own dispatch board?
- AIRIN can book into supported calendar setups, and field-service connections depend on the system and workflow you use. We verify the integration path before launch and will tell you directly if a tool needs custom setup or is not yet supported.
- What will it cost compared to my current answering service?
- Reception starts at $59 per month for 200 included talk minutes. Pro adds booking, calendar sync, live transfer, and recording; Max is built for higher volume and advanced capabilities. The pricing page shows the current allowance and overage rate for each plan.
- Will it know the difference between residential and commercial?
- Yes — your script asks the right qualifying questions for each (commercial usually needs a different rate sheet, account number, and approval flow), routes commercial leads to whoever you designate, and tags every call so your reports stay clean.
- Can the AI quote rough prices on the phone?
- We can train it on your standard service-call rates and ranges (e.g., 'drain cleaning starts at $X', 'water heater swap typically $Y–$Z'). For anything outside that range, the AI says it'll need a tech to assess and books the diagnostic visit instead of risking a wrong number.
- Does it work for Spanish-speaking customers?
- Yes — Spanish is fully supported. The AI detects the caller's language in the first sentence and continues in whichever they chose. Bilingual scripts are standard for plumbing operators serving markets where Spanish is common.
Ready to get started?
Keep your existing phone number. We configure AIRIN around your workflow and confirm the fit before launch.