Law firmSecure handoff complete
Consultation scheduled
The prospective client is qualified, the appointment is booked, and a secure case-summary link is delivered.
How AIRIN works
Show AIRIN how your business works. Then let it get things done.
Tell AIRIN what you offer, how you serve customers, and what you want handled. We prepare it with you, practice real situations, and make sure your team is always in control.
- Your existing number stays yours
- Launch in days
- Rules and human handoff built in
Live front-office activity Live
Consultation scheduledSecure intake link delivered
Payment receivedPast-due invoice recovered
Appointment confirmedYelp inquiry · electrical diagnosis
AIRIN handled the next step24/7
The complete picture
First we teach AIRIN. Then AIRIN helps your customers.
Getting started is straightforward: we learn how your business operates, prepare AIRIN with you, and launch only after you are comfortable with how it responds and what it handles.
01 · Prepare AIRIN
Shape the experience around your business
We learn what matters, connect only what you approve, and review the experience with your team before launch.
- 01
Understand your business
Your services, policies, and customer experience.
- 02
Connect approved resources
Only the information and tools you choose.
- 03
Review together
Practice real situations and refine the experience.
- 04
Ready to launch
Go live when your team is comfortable.
Go live
02 · Serve customers
Move every conversation toward a useful result
AIRIN understands the request, follows the boundaries you approved, and keeps the customer and your team informed.
- 01
Customer reaches out
By phone, chat, VIA, or approved follow-up.
- 02
AIRIN understands
The request, context, and right destination.
- 03
Takes the approved next step
Answers, guides, schedules, routes, or follows up.
- 04
Keeps everyone informed
Customers get confirmation and your team stays updated.
Getting started
We prepare AIRIN around the way you do business.
You bring what your team knows. We help AIRIN learn it, decide what it should handle, and recognize when a person should step in.
Configured around your operation
One location or many. A simple way of handling calls or a more specialized process. The starting point is what your business actually needs.
- 01
Tell us about your business
Share your services, hours, locations, policies, common questions, preferred language, and how you want customers treated.
- 02
Choose how customers reach AIRIN
Keep your existing business number, add website chat, and let visitors speak with AIRIN through VIA when it fits your plan.
- 03
Connect what keeps you organized
Bring in the calendars, scheduling, customer records, payments, and business information AIRIN needs to complete the work.
- 04
Practice together, then launch
Try real customer situations, adjust the answers and boundaries, and go live only when the experience feels right.
From first question to finished task
However customers reach you, AIRIN knows what to do next.
A customer may call, type, or speak on your website. AIRIN draws from the same approved business knowledge every time, so the experience stays consistent.
Customers reach you
Business phoneCalls on the number customers know
Website chatQuestions and lead capture
VIA website voiceA live voice conversation online
Reminders and follow-upApproved outreach to customers
What AIRIN knows
Your business · this customer · what happens next
AIRIN completes the next step
Answers and helpful questionsClear information and the details you need
Appointments and the right personThe correct time, team member, or location
Payments and secure linksComplete the next approved step
Updates for your teamThe outcome is recorded and shared
One source of approved answersKnows the right location and teamBrings in a person when needed
When customers reach out
AIRIN moves the conversation toward a real result.
It does more than answer a question. AIRIN understands what the customer needs, follows the way you do business, completes the next step, and keeps your team informed.
- 01
The customer reaches out
They call, open website chat, speak through VIA, or respond to a reminder or follow-up.
- 02
AIRIN listens
It understands what they need, how urgent it is, where they are, and the important details.
- 03
It follows your way of working
AIRIN knows what it may handle, what needs special care, and when a person should take over.
- 04
It completes the next step
Answer, schedule, capture details, route the request, collect payment, send a secure link, or begin follow-up.
- 05
Everyone stays updated
The customer gets confirmation, your team is notified, and the activity is saved for review.
Made for many kinds of business
The result changes with what your customer needs.
AIRIN adapts the conversation and next step to your business, the customer, the location, and the boundaries you choose.
70+ capabilities across conversations, scheduling, follow-up, payments, routing, reporting, and connected workflows.
SalonAppointment confirmed
Cancellation filled
Tina accepts the 2:30 PM opening for full highlights and treatment, and the schedule updates immediately.
Electrical serviceVisit scheduled
Yelp inquiry converted
The repair request becomes a diagnostic appointment with the right location and customer details captured.
Accounts receivablePayment received
Late payment recovered
An approved outbound follow-up reaches the customer and completes the payment without adding another task for the team.
Your business stays in control
You decide what AIRIN handles—and when your team steps in.
AIRIN works within the boundaries you approve. Sensitive, unusual, or important situations can go directly to a person while everyday work continues.
- Choose what AIRIN may answer and complete
- Choose what counts as urgent and who should receive it
- Keep conversation summaries, results, and team updates together
- Review performance and expand capabilities as your operation grows
Included with Max
Give website visitors another way to find, navigate, and act.
VIA brings the same AIRIN business brain to your website through natural voice. It can reduce dependence on menus and typing for people who benefit from voice-guided navigation, answer from approved knowledge, open the exact page, and fill visible forms. VIA complements — rather than replaces — an accessible website and its keyboard, screen-reader, and semantic foundations.
- Offers an additional voice-guided path through the website
- Finds the right product, answer, or page
- Can fill forms and guide connected commerce actions
- Can limit knowledge and actions by verified user permission
Common questions
How implementation and operation work
How does AIRIN learn about my business?
We configure AIRIN using your services, hours, locations, policies, common questions, operating rules, and preferred tone. Your team reviews real scenarios before AIRIN goes live.
Can I keep my existing business number?
Yes. Customers can continue calling the number they already know. We choose the right setup based on your current phone service and how you want calls handled.
What happens when AIRIN should not handle something alone?
You define the boundary. AIRIN can transfer, escalate, capture the request for follow-up, or provide a secure next step depending on the situation and your approved rules.
Does every business use the same workflow?
No. The underlying platform is shared, but the knowledge, questions, actions, business connections, and handoffs are prepared around each business. Specialized or regulated work receives a readiness review before launch.
Can AIRIN support multiple locations?
Yes. AIRIN can use location-specific hours, teams, routing, availability, and reporting. Larger or more complex operations can plan a guided multi-location rollout with us.
Can VIA make a website easier to navigate?
Yes. VIA gives visitors an additional voice-guided way to ask for information, reach the right page, and complete supported forms or tasks. This can reduce dependence on menus and typing for people who benefit from voice navigation. VIA complements an accessible website; it does not replace semantic structure, keyboard navigation, screen-reader support, or accessibility testing.
Ready when you are
Build the front office your business needs.
Start with a plan today, or talk with us about a specialized workflow, multiple locations, or a business that does not fit neatly into a category.