An AI receptionist answers the HVAC calls your team can't get to. AIRIN picks up every inbound call 24/7 — nights, weekends, and overflow while you're on a job — then books the appointment, triages real emergencies to your on-call tech, and texts you the details. AIRIN runs on your existing phone number, so nothing changes for your customers, and most HVAC operators are live within days.
Respond to HVAC leads while customers are still choosing.
AIRIN can qualify supported marketplace leads against your service area, repair and replacement rules, estimate policy, urgency criteria, and real availability before taking the approved next step.
Detect
API, webhook, Zapier, CRM, or validated notification
Decide
Your service, estimate, coverage, and consent rules
Act
Reply, qualify, offer booking, call, or hand off
Standard connector starts at
$149/mo
$499 activation
Managed two-way and custom integrations are priced by connection complexity.
$99/mo
$299 activation
Earn the discount by participating:
- Share authentic social posts about your real experience
- Give regular product and workflow feedback
- Clearly disclose the AIRIN relationship
We ask for honest experience—not a positive review. Partner Circle starts at the listed rate for a standard connection; advanced and custom connections are scoped separately. The discount applies while participation requirements are met.
Your AI receptionist takes care of it
24/7 Call Answering
Every inbound call is answered, logged, and handled — even when your team is on a job or asleep.
Appointment Scheduling
Customers book service calls directly through the phone agent. No back-and-forth, no missed bookings.
Emergency Triage
The AI identifies true emergencies and escalates immediately to your on-call technician.
Pay by Phone
AIRIN collects the deposit or service-call fee on the call — she texts the customer a secure payment link, so card numbers are never spoken and the money lands in your account.
Call Logs & Analytics
Every call is recorded and transcribed. Review what customers are asking for and spot trends.
Common questions from HVAC operators
More general questions are answered on the full FAQ page.
- Can it answer HVAC calls after hours and on weekends?
- Yes — after-hours coverage is the most common reason HVAC operators bring AIRIN on. AIRIN answers 24/7, so the no-heat call at 9pm or the Sunday no-AC call gets a real, helpful response instead of voicemail. It captures the job, escalates true emergencies to your on-call tech immediately, and books everything else into your next open slot — with a text summary waiting for you in the morning. You decide whether AIRIN handles all calls, only after-hours, or only overflow when your team can't pick up.
- How does the AI know the difference between a real HVAC emergency and a routine call?
- You define what counts as an emergency during onboarding — typically 'no heat in winter', 'no AC in summer above 90°F', 'gas smell', 'water leaking from the unit', and 'CO alarm'. When the caller's words match those triggers, the AI skips booking and dials your on-call tech directly. Everything else gets booked into the next available slot.
- Can it book straight into ServiceTitan, Housecall Pro, Jobber, or my dispatch board?
- AIRIN can book into supported calendar setups, and field-service connections depend on the system and workflow you use. We verify the integration path before launch and will tell you directly if a tool needs custom setup or is not yet supported.
- What will it cost compared to my current answering service?
- Reception starts at $59 per month for 200 included talk minutes. Pro adds booking, calendar sync, live transfer, and recording; Max is built for higher volume and advanced capabilities. The pricing page shows the current allowance and overage rate for each plan.
- Will it know the difference between residential and commercial calls?
- Yes — that's part of the script we build with you on day 1. The AI asks the right qualifying questions for each (e.g., commercial usually needs an account number and a different rate sheet), routes commercial leads to whoever you designate, and tags every call with customer type so your reports stay clean.
- Can it answer warranty, parts, and equipment questions?
- It can answer the questions you've trained it on — typical warranty windows for the brands you sell, common part availability, ballpark service-call pricing. For anything outside that scope (a specific serial number's warranty status, custom parts), it admits it doesn't know and books a callback with the relevant info captured.
- Can it dispatch to multiple techs based on availability or service area?
- For guided and custom setups, we can map technician availability, service zones, skills, and escalation rules. Simpler plans can book into a shared schedule while your team keeps dispatch control in its existing system.
- Does it work for Spanish-speaking customers?
- Yes — Spanish is fully supported for HVAC. The AI detects the language at the start of the call and continues in whichever the caller chose. Bilingual scripts are part of the standard onboarding for HVAC operators in markets where it matters.
Ready to get started?
Keep your existing phone number. We configure AIRIN around your workflow and confirm the fit before launch.